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Articles Tagged with 'credit'
Rates & Ratios: CUs Report Uptick in Loans
July 03, 2012
Credit union savings balances grew 0.2% in May compared to a 0.6% decrease in April.
CUs Growing Green
July 01, 2012
Green lending is relatively new at credit unions, and data about it is limited.
CUs Help Build Better Lives in Rural Ethiopia
July 01, 2012
The future of this African country is looking brighter thanks to help from the credit union movement.
A Pause or a Reversal?
July 01, 2012
There is concern that the economy will stall in mid-2012 as it did the previous two years, at least in terms of job growth.
Tower Classic Golf Tournament Raises $28,000
June 29, 2012
The tournament has evolved from a casual social outing to a major fundraising event.
Pricer: Take Stock of Health-Care Requirements
June 28, 2012
Defined contributions will help CUs better manage their health-care costs.
Mobile Services: ‘An App is not a Strategy’
June 27, 2012
The popularity of mobile devices has prompted a flurry of spending and invention—some of wise and well-timed, much of it not.
FBI Reports Overall Decline in 2011 Financial Institution Crimes
June 26, 2012
There were 5,093 crimes committed at financial institutions during 2011, down from 5,641 during 2012, according to the Federal Bureau of Investigation.
Five Best Practices for Online Cross-Selling
June 21, 2012
“Members don’t want to click eight times to find what they want,” says Fiserv’s Geoff Knapp.
Mercer: Good Isn’t Good Enough
June 20, 2012
‘We can’t play at the same level by working harder using the same techniques.'
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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