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february 2011 issue
Articles Tagged with 'program'
Are You Selling Products—Or Helping Members Achieve Their Goals?
May 14, 2013
Plumbing experiment shows the value of trusted advice.
Measure Your Training ROI: 10 Tips
December 03, 2012
ROI is more than a calculation; it’s a way of thinking.
Compliance Management Programs
November 19, 2012
The CFPB has taken the Federal Reserve and Basel guidance and integrated it into its examination procedures
Local By Design
October 01, 2012
Linda Douglas, vice president of marketing, Michigan First CU, Lathrup Village, talks about her CU's success.
CUs Take Different Paths to Loan Growth
October 01, 2012
These three credit unions got creative to grow their loans.
CUs Help Build Better Lives in Rural Ethiopia
July 01, 2012
The future of this African country is looking brighter thanks to help from the credit union movement.
September 26, 2011
'How do we get more young people to become members?' That’s more than just the topic du jour for credit unions. It’s a strategic imperative.
Development Educators Find Solutions
September 01, 2011
Lessons from a recent CU Development Educators workshop.
CUs Champion Youth Financial Education
March 03, 2011
Creativity and determination can produce dramatic results, especially in the realm of youth financial education.
CUs Bridge the Gap at Kenyan Orphanage
January 01, 2011
CU volunteers delivered supplies and helped with chores during a visit to the Busia Compassionate Centre.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
At Freedom First CU, People 'Bank for Good'
Enhance Members’ Cross-Channel Experience
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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