Articles Tagged with 'lending'

Cheney envisions big voice, message on Capitol Hill

March 01, 2011
CUs need to change the conversation when they meet with their legislators. READ MORE

A Lending Conundrum

March 01, 2011
CUs must balance compliance and member service. READ MORE

Challenge Your Marketing Assumptions

February 08, 2011
'If more members are waiting 90 days to take advantage of auto loan offers, perhaps our CU should rethink its sales cycle.' READ MORE

Embrace End-to-End E-Lending

February 01, 2011
Members, particularly young adults, will demand the ability to obtain loans without face-to-face interaction at any point in the transaction. READ MORE

Extend Your Lending Reach

January 14, 2011
Erie Federal’s multi-faceted loan outreach efforts resulted in a 22.7% increase in loan volume during 2009. READ MORE

Want More Business? Just Ask

January 10, 2011
Teaching employees how to ask members for business helped Oregon Community CU achieve nearly 9% loan growth during the first five months of 2010. READ MORE

Ten Credit Card Predictions for 2011

January 04, 2011
In 2011, credit card issuers will find new ways to manage risks, add new accounts, and increase revenue while cardholders continue to pay down their balances. READ MORE

CUNA Tools January 2011

January 01, 2011
Training opportunities come in a wide range of formats. READ MORE

The Pros and Cons of Participation Loans

December 24, 2010
Tread cautiously into the potentially rewarding realm of loan participations. READ MORE

Confusion Reigns Over Reg Z Changes

December 21, 2010
A rash of recent Regulation Z mortgage lending changes has heads spinning. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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