Articles Tagged with 'lending'

'Next Big Idea' Competition Highlights CUSO Innovation

April 16, 2014
Conference attendees determine winner through real-time digital balloting. READ MORE

Get Compliant, Not Complacent

April 07, 2014
CUNA Lending Compliance School offers in-depth instruction in all lending disciplines. READ MORE

Consider the Risks Before Serving Marijuana Businesses

April 01, 2014
But it’s up to each institution to decide whether it’s worth the risk. READ MORE

Complying With Ability-to-Repay and QM Rule

March 01, 2014
NCUA examiners to take into account a CU’s good-faith effort to comply. READ MORE

Consumer Booklets on Mortgage Lending Rules Available

March 01, 2014
The CFPB updated three publications in January to reflect the agency’s new mortgage lending rule. READ MORE

The State of CU Mortgage Lending

February 14, 2014
First mortgages are increasingly important when it comes to lending and service. READ MORE

Responsible Approach Leads to Student Loan Success

February 13, 2014
Members are going someplace for student loans—why not your CU? READ MORE

Compliance Q&A: Reg Z Loan Originator Rule

January 23, 2014
What loan originator information must be included on mortgage documents under Reg Z? READ MORE

A Closer Look at Payday Loans

November 22, 2013
Yes, payday loans are horrible, but research shows they meet a need. READ MORE

Put Staff and Members First, Advises 'Old School' Lender

November 13, 2013
‘Never lose sight of our two most important things: employees and members.’ READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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