Articles Tagged with 'training'

Sign Up for Summer Enrichment

April 01, 2012
There’s a full slate of CUNA schools and conferences to address the training needs of credit union professionals. READ MORE

CU’s Learning Culture Enhances Member Experience

March 28, 2012
Summit CU in Madison, Wis., honored for exemplary staff education and development. READ MORE

Training Options Help CUs Shoulder Reg Burden

March 10, 2012
Credit unions’ compliance burden has never been heavier. Fortunately, the list of CUNA’s training opportunities has never been longer. READ MORE

Consumers Confused About Credit Card Terms

February 01, 2012
In December 2011, the Consumer Financial Protection Bureau (CFPB) issued a report on its first three months of collecting credit card complaint data.  READ MORE

Interim CEOs Are Key to Succession Plans

November 17, 2011
Few components to successful CEO succession are more important than selecting an interim CEO. READ MORE

Directors Go Back to School

November 01, 2011
NCUA’s financial literacy requirements are pushing credit union directors to combine the will to offer volunteer leadership with the skills required to assess financial performance. READ MORE

What You Don’t Know Really Can Hurt You

September 12, 2011
Without proper security awareness training, most front-line employees will be unaware of their surroundings and oblivious to social engineering. READ MORE

CUNA Offers Board Financial Literacy Certificate

March 14, 2011
CUNA helps CUs prepare for NCUA requirements on board financial literacy. READ MORE

CUNA Tools January 2011

January 01, 2011
Training opportunities come in a wide range of formats. READ MORE

Don't Get Dust in the Server & Other Core Conversion Lessons

December 23, 2010
Done right, a core processing conversion can be more than a technology upgrade. It can transform a CU. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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