Articles Tagged with 'online'

Target Young Adults Through the Right Channels

April 25, 2014
Gen Y represents not only significant buying power but also technological leadership and innovation. READ MORE

Online Banking Videos Don't Have to Be Boring

January 09, 2014
Five ways to grab and keep members' attention via video. READ MORE

CUs Poised to Lead in Technology Innovation

July 15, 2013
Smaller financial institutions tend to be more agile than their larger competitors. READ MORE

Advanced Transaction Monitoring Mitigates ACH Fraud Losses

March 07, 2013
Cyber criminals have cost U.S. companies more than $15 billion over the past five years. READ MORE

Americans Becoming ‘Payment Omnivores’

January 28, 2013
Key drivers for mobile bill payments include time savings, anytime access, and convenience. READ MORE

Online Resources Create Board Leaders

October 14, 2012
Advances in technology make it easier for board members to become the expert leaders their CUs need them to be. READ MORE

Social Media Opens Door to Member Engagement

October 10, 2012
CUs aren’t close to tapping the power of social media in telling consumers what they have to offer. READ MORE

Internet Banking: What Do Consumers Want?

October 09, 2012
Internet banking has come a long way since first-generation solutions were introduced in the 1990s. READ MORE

Big, Small, or Online: Why Do Young Adults Choose a Financial Institution?

September 17, 2012
What's a CU to do in the face of "convenience competition?" Fight back. READ MORE

Align Marketing and Compliance

August 02, 2012
Well-intentioned marketers sometimes make mistakes that can have drastic consequences. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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