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Articles Tagged with 'relationships'

Five Tips to Generate Sales in Any Economy

September 22, 2010
If your staff can sell now, they can sell in any economy. READ MORE

Are You Ready for 2012?

December 06, 2011
How will CUs respond to renewed consumer interest so they can grow, retain their member bases, comply with regulations, manage risk, and deliver services members want? READ MORE

'Trust Agents'

April 24, 2012
Today's online influencers are Web natives who trade in trust, reputation, and relationships—using social media to accrue the influence that builds up or brings down businesses online. READ MORE

Training Helps Create ‘Extreme Lending’ Success

December 21, 2012
'We wanted to develop consultative, lasting member relationships for a lifetime.' READ MORE

Courting Disgruntled Bank Customers

February 10, 2013
Jilted consumers have many things to consider when severing bank relationships. READ MORE

Cupid and the Cubicle

April 26, 2013
Up to 40% of employees admit to dating a co-worker. READ MORE

Humanizing Service in the Age of Technology

March 07, 2013
As much as technology can minimize human interactions, it can also help CUs strengthen member relationships. READ MORE
May Cover

Credit Union Magazine

• May digital edition

May 2013

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Finovate Highlights Industry's Best and Brightest

Look into the Future of Finance

Scenes from FinovateSpring 2013

Scenes from the 19th Annual CUNA CFO Council Conference

Gladwell: CUs are David to Banks’ Goliath

Recent Discussion

In remembering Warren, the first thing I think of was his smile. He was a gentle, caring man who always thought of others first. I was honored to be a part of the MiOpportinidad project with Affinity Credit Union, Warren and Miriam. His hard work and dedication to that project was inspirational. Warren so deserves this award.

The author really understands the credit union philosophy and I really enjoyed the analogy of his bathroom remodel. The only thing missing was pictures of the finished bathroom! :)

Thank you Phillip for showing the differences between a Big Bank that is only looking to sell you products and a Credit Union that actually looks out for its members needs. Great article!

I love and give a standing ovation to Ron Kase and to other caring people just as much as those who passed away on 2012 like Warren Morrow at Des Moines Iowa. He worked hard for those who are under-served an under-represented, but wasn't mentioned in your magazine. It may be beneficial for the entire world to know about his accomplishments no for his benefit, obviously, but to increase the number of positive and caring people and to add members the CU. Just ask Coopera Consulting at Des Moines Iowa about Warren Morrow's legacy.

That’s right Lisa. The servicing rule would not require a credit union to create its own policies and procedures if all aspects of the servicing are delegated to a sub-servicer. However, remember that the credit union will have to conduct due diligence on the sub-servicer to make sure it is following the minimum requirements for policies and procedures. Unfortunately, even those credit unions that use a third party servicer will need to have a working knowledge of the CFPB’s servicing rule.

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