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february 2011 issue
Articles Tagged with 'ideas'
Innovate the Disney Way
June 26, 2013
Formal process creates ‘a powerful formula for value-creation.’
Brokaw: Bring Back Big Ideas
February 26, 2013
Small ideas are partly to blame for Washington’s unprecedented gridlock.
Marketing: The Blessing and the Curse
May 29, 2012
‘Be comfortable being uncomfortable,’ award-winning marketers advise.
Three Ideas in Three Minutes
April 09, 2012
CUs could benefit from a more proactive and welcoming approach to new ideas, says Filene’s George Hofheimer.
Twelve Ways to Observe the International Year of Co-ops
October 20, 2011
The United Nations’ 2012 International Year of Cooperatives is only days away. The year-long observance promises a wealth of opportunities for CUs.
Drive Your Members Wild
December 29, 2010
The key to making your CU thrive is to keep members so happy they'll not only stay, they'll refer their friends and family.
Do Employees Have a 'Voice' at Your CU?
August 19, 2010
Groundbreaking research shows formal reporting mechanisms at CUs aren't effective ways to bring ideas to senior leaders.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
At Freedom First CU, People 'Bank for Good'
Enhance Members’ Cross-Channel Experience
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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