Learn about our iPad app
Forgot your password?
serving 2 boards
typical credit union customers
bill cheney interview
Articles Tagged with 'ceos'
Cultivate an Effective CEO Evaluation Process
December 20, 2013
Six measures to gauge your CEO's performance.
More CEOs Receiving Variable Pay
November 03, 2013
Nearly three-fourths of CU CEOs earned incentive compensation in 2012.
Heath: Corporate Decision-Making ‘Seriously Flawed’
September 23, 2013
Don’t engage in ‘narrow framing.’
Former Bankers Embrace CUs
September 16, 2013
Three former bankers who’ve become CEOs at credit unions speak about the factors that fueled their decision to switch.
Where Will Your Next CEO Come From?
September 21, 2012
Limiting your search to one avenue overlooks the importance of selecting a CEO with the right combination of skills and vision.
Prepare for the Brain Drain
September 13, 2012
The average age of a CU CEO is 53.4 years.
September 01, 2010
Replacing a CEO can be a lengthy process. The time to develop a CEO succession plan is before you need one.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
. Design, CMS, Hosting & Web Development ::