Articles Tagged with 'policies'

Stay On Track With Policy Updates

November 22, 2011
As this year winds down and we consider all the regulatory changes that have occurred, it’s important to reflect on one issue that might not always have been front and center: your credit union’s policies and procedures.  READ MORE

Educate Staff on SCRA Provisions

June 02, 2011
Develop detailed procedures to assist staff in handling questions about the Servicemembers Civil Relief Act. READ MORE

It's Time for Spring Cleaning

April 11, 2011
Identify in your policies how long you'll keep certain documents. READ MORE

Show Your Policies Some Love

February 21, 2011
Valentine's Day has come and gone, but you still need to give your policies some love and be faithful to policy maintenance and upkeep. READ MORE

Cultivate Future Leaders

January 01, 2011
Build working relationships with the 20-somethings who'll be future supervisors. READ MORE

Consider Whistleblower Policy Protections

September 01, 2010
Good whistleblower policies give employees and volunteers a reporting chain if they become aware of wrongdoing within the CU. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive