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Articles Tagged with 'loyalty'
Remarry Your Members
June 22, 2011
The customer-service bar has been set so low, it’s become relatively easy to excel at it.
‘Satisfaction is Worthless, Loyalty is Priceless’
June 21, 2011
Ensure future growth by practicing operational efficiency, product distinction, and member intimacy.
Trust Is a Lofty, Worthwhile, Strategic Goal
March 22, 2011
In a time when trusted icons, elected officials, and institutions fall short, people are becoming more cynical and distrusting, in general.
Want to Boost Loans? Increase Member Loyalty
November 16, 2010
Member surveys help CUs measure member loyalty and develop strategies to build stronger member ties.
The Bottom Line on Boomers
August 20, 2010
Here are steps your CU can take to help retain boomer members.
The Ultimate Question
April 24, 2009
What can marketers learn about member loyalty from a "rubber chicken" dinner?
Credit Union Magazine
December 2013 digital edition
Making an Impact in Motown
League Presidents Pass the Torch
CUs Can Expect Economic Tailwinds
A Look Back With Jeff Post
Survey: Young Credit Card Users are Better Credit Risks
We are looking for a strategic planning facilitator option. Does anyone have a firm or firms that they are willing to recommend?
Good list of five, with room for a 6th, i.e., avoid cheerleaders as directors. When it comes time for a constructive critical thoughts to be raised by senior governance directors, cheerleaders add no value other than making themselves feel valuable because of 'feel good' fairy dust they want to sprinkle over everything said and everything done. That's not Governance, that's Cheerleading, and it requires a change of uniform and a change of title.
Great advice Barry! -Mary Ann Schlung Colorado Credit Union
I had the pleasure to attend this year conference. Josh was dynamic speaker. Love the "why" message.
Amen, Amen, Your financial well being has a lot to do with the time of your birth. I used to envie those guys at Employers Insurance who came home from WWII and stepped right into a growing economy full of opportunities. Never gave much thought tot he fact that their "opportunities" occurred because they had survived the Depression and hadn't been among those killed in action in the Great War. They wer, frankly, in short supply.
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