Information Systems Guide
CU Magazine Recommends
Learn about our iPad app
Forgot your password?
community development credit unions
1 cu conference
Articles Tagged with 'loyalty'
CU Member Loyalty Rises at Banks’ Expense
August 02, 2013
Financial crisis triggered many consumers to move their business from banks to CUs.
Social Media Fuels Relationship Loyalty Programs
June 28, 2013
‘Explain not just what to do but what the possibilities are.’
Look Outside the CU Movement for Rewards Inspiration
December 28, 2012
Nearly 90% of U.S. consumers participate in some type of rewards program.
'The Thank You Economy'
December 02, 2012
Are you grateful for your members’ business? Then say so!
Secrets of Member Service Success
September 05, 2012
Each member interaction is an opportunity to learn something and leverage that knowledge.
Durbin Amendment Shakes Up Debit Rewards
May 15, 2012
The Durbin amendment is like a big earthquake: Those closest to the event experience the most severe trauma. Those further away experience less shock but still feel uneasy.
‘Onboarding’ Clock Is Ticking
January 13, 2012
By any measure, Bank Transfer Day must be considered a success.
Consider Members’ Stories When Making Loan Decisions
November 22, 2011
Members' stories can play a key role in loan decisions, CEOs agree.
Increasing Wallet Share
October 20, 2011
How do you measure the depths of a member’s relationship with your CU? And what does that measurement mean to your CU's bottom line?
Are Your Members Merely Satisfied or Truly Loyal?
July 18, 2011
Satisfaction and loyalty are distinct concepts, notes CUNA’s 2011-2012 Survey of Potential Members.
Credit Union Magazine
December 2013 digital edition
League Presidents Pass the Torch
CUs Can Expect Economic Tailwinds
Unbankable: The Noble Birth of Credit Unions
A Look Back With Jeff Post
Survey: Young Credit Card Users are Better Credit Risks
We are looking for a strategic planning facilitator option. Does anyone have a firm or firms that they are willing to recommend?
Good list of five, with room for a 6th, i.e., avoid cheerleaders as directors. When it comes time for a constructive critical thoughts to be raised by senior governance directors, cheerleaders add no value other than making themselves feel valuable because of 'feel good' fairy dust they want to sprinkle over everything said and everything done. That's not Governance, that's Cheerleading, and it requires a change of uniform and a change of title.
Great advice Barry! -Mary Ann Schlung Colorado Credit Union
I had the pleasure to attend this year conference. Josh was dynamic speaker. Love the "why" message.
Amen, Amen, Your financial well being has a lot to do with the time of your birth. I used to envie those guys at Employers Insurance who came home from WWII and stepped right into a growing economy full of opportunities. Never gave much thought tot he fact that their "opportunities" occurred because they had survived the Depression and hadn't been among those killed in action in the Great War. They wer, frankly, in short supply.
Tweets by @cumagazine
Say: Should the CEO Serve on the Board?
. Design, CMS, Hosting & Web Development ::