Articles Tagged with 'banking'

Business Services Offer Potential for Growth, Risk

June 22, 2011
Failure to adopt sound business banking practices and loss controls exposes CUs to significant losses. READ MORE

Prepare for A Mobile Transformation

June 10, 2011
Meet members where they are—on 'the small screen.' READ MORE

Top 10 Planning Topics

June 01, 2011
CU strategic planning teams must be aware of these 10 critical issues. READ MORE

Expect Greater Impact From Online Banking Fraud

April 04, 2011
Online banking fraud has escalated to a top concern throughout the financial services industry. READ MORE

The Mobile Tipping Point

March 14, 2011
Industry analysts say this is the year mobile banking goes mainstream. READ MORE

Veridian CU Explores Mobile Opportunities

March 11, 2011
A high rate of online banking adoption helped attract 6,000 mobile banking users within the first five months of launch. READ MORE

Interchange Proposal Tops Regulatory Priorities

February 03, 2011
CUNA continues to address Fed and FASB proposals, financial literacy requirements for directors, and guidance on corporate credit unions and internet banking authentication. READ MORE

Mobile Madness

December 07, 2010
The buzz at the BAI conference over mobile banking—and the apps that enable it—was deafening. READ MORE

Be a Fast Follower

November 22, 2010
OnPoint Community CU emphasizes both access to services and sticky relationships. READ MORE

The Evolution of CU Branches

October 13, 2010
Ten years from now, many branches will look more like community centers than financial centers. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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