Articles Tagged with 'banking'

Remaining Vital in 2013

February 13, 2013
When asked which delivery channels CUs will invest in over the next 12 to 18 months, the following offerings emerged as the top priorities. READ MORE

Five Reasons CUs Can’t Afford to Wait on Mobile

February 12, 2013
Members increasingly rely on the mobile channel as their primary form of communication. READ MORE

CUs and Mobile Monetization

December 13, 2012
Small business members will pay for mobile services that create new efficiencies. READ MORE

Editor’s Notebook

December 13, 2012
The combined CUNA's Tech Council and Operations, Sales & Service Council conference is now one of the stronger events of the year. READ MORE

How Can CUs and Small Businesses Fight Check Fraud?

October 23, 2012
Organizations may be losing as much as 5% of their annual revenues due to fraud. READ MORE

Three Waves to Mobile Banking Evolution

October 19, 2012
Mobile will either drastically change the movement, or it will be the last nail in the coffin. READ MORE

Bank Transfer Day: One Year Later

October 17, 2012
The movement has seen some very good membership numbers since November 2011. READ MORE

Mobile Offers Opportunities, Threats

October 01, 2012
How big are those risks? It’s hard to tell. READ MORE

Keep Up With Gen Y Trends

August 08, 2012
Gen Y can be a lucrative market in ways previous generations weren’t. READ MORE

Three Mobile Banking Security Best Practices

August 03, 2012
Fraud-detection platforms seek out pattern anomalies, flagging suspicious actions for CUs to examine and act on. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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