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employee incentive programs
previous cu hero winners
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Articles Tagged with 'values'
New Conference Kindles Cooperative Spirit
November 26, 2013
'CUs can make a huge difference in the lives of people struggling to keep up.'
Gen Y Merits Different Approach From CUs
June 20, 2012
How do you make inroads with young consumers? Give them something they can believe in.
CU Magazine Announces CU Hero of the Year
May 02, 2012
Landmark’s motto, “You’re worth more here,” seems especially appropriate for the times.
Recapture the Passion
April 16, 2012
Rekindling the enthusiasm our movement's pioneers had for the CU idea just might make CUs indispensable.
Crisis Management Requires Planning
October 06, 2011
How would your board grade itself on crisis management?
Passing the Torch
February 08, 2011
Mentoring is the key to passing vision and values to future CU leaders.
Real Estate at a Crossroads?
September 01, 2010
CUs are continuing with strong underwriting standards while helping members as much as possible to stay in their homes.
November 17, 2008
I often look to my daughter's life as a way to better understand the world around me. At age 15 and as a high-school freshman, she's very musically inclined. (She gets it from her mother.) Yet...
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Reviving the Spirit of St. Louis
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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