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Articles Tagged with 'market'
Ten Pearls of Wisdom for CU Marketers
November 20, 2013
Aim for the heart, not the head.
Subprime Auto Loan Market Holds Promise
November 23, 2012
'To do it right, credit unions need to hire experienced people to work with them on entering the subprime market.'
Commercial Lending: Get Past ‘No’
September 01, 2012
There are many reasons a loan committee may decline a commercial loan deal.
Mortgage Delinquency Picture Improves
August 09, 2012
Nationwide mortgage delinquency rate dropped nearly 9% during the first half of 2012.
Which Picture Will CUs Paint?
March 20, 2012
What will the CU movement look like in 2034—the centennial of the first federally chartered credit union?
Member Databases a ‘Gold Mine’
December 19, 2011
Too many CUs either fail to segment or use obsolete segmentation schemes.
Is the ‘New Normal’ Really That New?
September 12, 2011
Experts predict a “new normal,” where regulations, compliance costs, and business challenges will continue to increase.
Want to Attract Hispanic Members? Build a Community Presence
June 20, 2011
Several barriers have kept CUs from engaging fully with the Hispanic community.
Looking for a Lending Rebound
March 31, 2011
Take advantage of the few opportunities today's economy offers, including low rates and refinancing opportunities.
Goldstein: CUs serve underserved
February 28, 2011
When it comes to serving the nine million households that are unbanked and the 21 million households that are underbanked, CUs offer a lot of value to their communities.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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