Articles Tagged with 'management'

CRM: ‘The Great Differentiator’

March 08, 2013
Staff buy-in is crucial for making CRM systems effective. READ MORE

More Regulatory Pressure in Store for CUs

March 01, 2013
Pay close attention to dotting regulatory i’s and crossing compliance t’s. READ MORE

Size Up the Power of Your People

February 08, 2013
CUs analyze reams of data daily, but many fall short when quantifying the impact of their most important resource: employees. READ MORE

Invest in Your Education This Year

February 01, 2013
A wide range of conferences, schools and institutes for CU professionals are available. READ MORE

Identify the Signs of Financial Stress

January 04, 2013
CU's not doing credit risk management faces risks—either criticism from regulators or danger to the bottom line. READ MORE

Use Extra Due Diligence for Business Loan Participations

January 01, 2013
Business loan process requires a high level of detail. READ MORE

Enterprise Risk Management

November 26, 2012
Comprehensive ERM training will enhance directors’ understanding of the balance sheet—and improve decision making. READ MORE

Subprime Auto Loan Market Holds Promise

November 23, 2012
'To do it right, credit unions need to hire experienced people to work with them on entering the subprime market.' READ MORE

Expect a ‘Wild Compliance Ride’ in 2013

November 20, 2012
Compliance often lacks black and white answers, so the ability to interpret rules and assess risk is essential. READ MORE

Compliance Management Programs

November 19, 2012
The CFPB has taken the Federal Reserve and Basel guidance and integrated it into its examination procedures READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive