Articles Tagged with 'service'

Beyond Expectations

January 01, 2011

Give members a reason to beat a path to your door.

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Keep Your Eye on the Ball

November 10, 2010
Don't let distractions cause you to lose focus on member service. I remember when my father started to pursue his dream of having a great baseball player in the family. The first lesson involved pitching and catching. “Keep your eye on the ball,” he stressed. READ MORE

CUs Win Top Council Awards

November 01, 2010
Councils honor innovation; small businesses and social media marketing; and inside the world of Zappos. READ MORE

‘Look, a Landline!’

October 26, 2010
Determine which delivery channels members want today and tomorrow. READ MORE

Mortgage Lending is Smooth Sailing for Shipbuilders CU

October 12, 2010
A strategic partnership helps the CU adapt to market changes, offer a competitive set of mortgage products, and differentiate itself through exceptional member service. READ MORE

Community Service Is a Core Value

October 01, 2010
California CU's volunteer program has had a 100% employee participation rate for the past seven years. READ MORE

Stay Local and Connected

August 03, 2010
Apple Federal Credit Union VP Gale Davis says stellar service will keep members coming back more than anything else. READ MORE

Kaczynski, May and CUES Receive Distinguished Service Award

July 16, 2010
Honorees among many recognized at conference closing ceremony. READ MORE

Eight Marketing Changes You Can't Ignore

June 29, 2010
Overwhelmed by new marketing channels? These eight assertions will help you put larger marketing trends into context. READ MORE

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