Articles Tagged with 'products'

Insurance Sales Boost CU Income

April 08, 2014
Revenue from insurance sales is the 'gift that keeps on giving.' READ MORE

Understand Your Sales Culture

October 22, 2013
Creating a sales culture involves many puzzle pieces, according to “Recipes for a Sales Culture,” a white paper from the CUNA Operations, Sales & Service Council. READ MORE

Compete on Experience, Not Price

September 19, 2013
Have a clear member interaction process. READ MORE

Look into the Future of Finance

May 25, 2013
Check out the latest advancements from the financial service industry’s technology leaders. READ MORE

Innovative CUs Draw Up New Lending Approaches

December 27, 2012
Lending innovators spot—and act on—opportunities to make loans and boost the bottom line. READ MORE

King: Bye, Bye Branches

November 07, 2012
CUs must determine how they’ll attract and interact with members who have grown up with mobile technology. READ MORE

CUs Exchange Onboarding Best Practices

October 25, 2012
The first 90 days is crucial for making or breaking a new-member relationship. READ MORE

Recruit, Retain, & Protect Employees with Voluntary Benefits

August 17, 2012
Convey the significance of voluntary benefits while educating staff on core offerings. READ MORE

NIHFCU Launches Partnership With Biotechnology Association

May 24, 2012
CU has developed a range of products designed to specifically meet the demands of the healthcare and biomedical industry. READ MORE

Taking Care of Business Cards

February 07, 2012
CUs have a history with consumer credit cards, and many are expanding into business credit card services with a minimum of pain and fuss. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive