Articles Tagged with 'borrowers'

CU Auto Lending On the Fast Track

November 01, 2013
Credit union auto lenders likely will look back at 2013 and proclaim, “Not bad!” READ MORE

Dykstra: CUs Must Find Ways to Remain Relevant

September 25, 2013
‘Gen Y represents your future borrowers.’ READ MORE

Jump-Start Your Loan Portfolio: Nine Steps

May 13, 2013
It’s time to get back to the business of lending. READ MORE

Getting a Good Stretch

March 06, 2013
Many consumers are over-extended with payday loans. READ MORE

Expect a Slow Decline in Mortgage Delinquencies

December 14, 2012
Forecast also says credit card delinquency rates will remain relatively low throughout next year. READ MORE

Grow Your Subprime Lending with Confidence

November 25, 2012
The cornerstone of managing auto lending risk is protecting collateral. READ MORE

Students Assume Greater Share of College Costs

August 24, 2012
Lack of understanding about private student loans can lead to serious financial problems after graduation. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive