Articles Tagged with 'services'

CUs and Mobile Monetization

December 13, 2012
Small business members will pay for mobile services that create new efficiencies. READ MORE

Rely on CUNA Partners to Increase Loans and Decrease Loan Losses

November 19, 2012
Rely on CUNA Partners to Increase Loans and Decrease Loan Losses READ MORE

Cloud Integration Creates Common Platforms

September 07, 2012
In addition, business process outsourcing will help CUs maximize efficiencies and reduce costs. READ MORE

Explore Alternative Revenue Sources

August 06, 2012
CUs develop service strategies that boost the bottom line, further their mission, and deepen member relationships. READ MORE

Help Members Navigate Investment Waters

July 24, 2012
Members crave unbiased information from an institution they trust. READ MORE

Mobile Services: ‘An App is not a Strategy’

June 27, 2012
The popularity of mobile devices has prompted a flurry of spending and invention—some of wise and well-timed, much of it not. READ MORE

Small CU Roundtable Meets at ACUC

June 18, 2012
Small CU professionals kick off the 2012 America’s Credit Union Conference Sunday afternoon. READ MORE

Six Principles of Hispanic Community Engagement

June 17, 2012
The Hispanic population has grown from 14.6 million in 1980 to 50.4 million in 2010. READ MORE

Five Simple Ways to Attract Hispanic Members

June 14, 2012
As the face of the American consumer changes, is your CU ready to adapt to the financial needs of these new consumers? READ MORE

CUSO Collaboration

June 01, 2012
Investing in a CUSO is not just for larger credit unions, even a small investment gives a credit union a stake in the action. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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