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tech trends 201
Articles Tagged with 'mobile'
The Mobile Wallet
August 11, 2012
But even plastic cards might become passé with the entrance of the mobile wallet.
Keep Up With Gen Y Trends
August 08, 2012
Gen Y can be a lucrative market in ways previous generations weren’t.
Three Mobile Banking Security Best Practices
August 03, 2012
Fraud-detection platforms seek out pattern anomalies, flagging suspicious actions for CUs to examine and act on.
What’s the Future of Loan Payments?
August 02, 2012
Members expect a variety of loan payment options.
Nine Top Online Marketing Resources
July 30, 2012
Multiple online components, from websites to new scanning technology, fill out the marketer's tool kit.
Mobile Services: ‘An App is not a Strategy’
June 27, 2012
The popularity of mobile devices has prompted a flurry of spending and invention—some of wise and well-timed, much of it not.
Brogan: Facilitate Member Desire, Success, and Legacy
June 22, 2012
CUs think of banks as their competition, but really the competition is access and trust.
Improve Members’ Online Experience
May 14, 2012
Studies show about 50% of attempts to open accounts online fail.
A Bridge Too Far
April 30, 2012
Wise information management will lead to a clean bill of health.
Mobile Banking Compliance
March 22, 2012
In my compliance world, I like to write about topics that are black and white. But this month I’m going to discuss mobile banking compliance, which currently features a few more shades of gray.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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