Articles Tagged with 'mobile'

Mobile Payments Revolution Coming

August 27, 2012
Security concerns remain the top reason consumers don’t make mobile payments. READ MORE

Make Room for New HR Tools

August 16, 2012
Get ready to add cloud computing, mobile aps, and social media platforms to your CU’s HR technology line-up. READ MORE

The Mobile Wallet

August 11, 2012
But even plastic cards might become passé with the entrance of the mobile wallet. READ MORE

Keep Up With Gen Y Trends

August 08, 2012
Gen Y can be a lucrative market in ways previous generations weren’t. READ MORE

Three Mobile Banking Security Best Practices

August 03, 2012
Fraud-detection platforms seek out pattern anomalies, flagging suspicious actions for CUs to examine and act on. READ MORE

What’s the Future of Loan Payments?

August 02, 2012
Members expect a variety of loan payment options. READ MORE

Nine Top Online Marketing Resources

July 30, 2012
Multiple online components, from websites to new scanning technology, fill out the marketer's tool kit. READ MORE

Mobile Services: ‘An App is not a Strategy’

June 27, 2012
The popularity of mobile devices has prompted a flurry of spending and invention—some of wise and well-timed, much of it not. READ MORE

Brogan: Facilitate Member Desire, Success, and Legacy

June 22, 2012
CUs think of banks as their competition, but really the competition is access and trust. READ MORE

Improve Members’ Online Experience

May 14, 2012
Studies show about 50% of attempts to open accounts online fail. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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