Articles Tagged with 'mobile'

Three Waves to Mobile Banking Evolution

October 19, 2012
Mobile will either drastically change the movement, or it will be the last nail in the coffin. READ MORE

Tech Gap Between Members and CUs Is Widening

October 16, 2012
The fact that the average age of CU members isn’t coming down is indicative of this widening technology gap. READ MORE

Internet Banking: What Do Consumers Want?

October 09, 2012
Internet banking has come a long way since first-generation solutions were introduced in the 1990s. READ MORE

It’s a Piece of Cake!

October 08, 2012
Think about how you reposition products or services to accommodate consumers. READ MORE

Mobile Offers Opportunities, Threats

October 01, 2012
How big are those risks? It’s hard to tell. READ MORE

Will Mobile Demolish the Branch?

September 26, 2012
Members’ use of your mobile-service channels will continue to grow—perhaps dramatically—in the next few years. READ MORE

Technology at Warp Speed

September 10, 2012
Acquiring new technology raises challenges for both consumers and service providers. READ MORE

What Tech Innovations Lie Ahead?

September 06, 2012
Look before leaping onto the latest technology bandwagon. READ MORE

Mobile Devices Present Workplace Risks

September 04, 2012
The convenience of mobile devices comes with a down side—significant security risks. READ MORE

Manage Mobile Risks at Work

September 01, 2012
While it’s probably not reasonable or desirable to prohibit mobile devices at work, the security risks are significant. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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