Articles Tagged with 'mobile'

Help Make Fairy Tales Come True

March 25, 2013
CUs are members' knights in shining armor. READ MORE

Why CUs Are Vital

March 19, 2013
Making local decisions that support member needs is part of our DNA. READ MORE

Mobile Services a Must-Have

March 13, 2013
Cutting-edge mobile services level the playing field against larger competitors. READ MORE

Mobile Apps or Bust

March 01, 2013
Three questions to answer before starting the development of your mobile app. READ MORE

Introducing the Millennial

February 13, 2013
As these potential members mull their options for long-term financial partners, it will pay to get to know them now. READ MORE

Remaining Vital in 2013

February 13, 2013
When asked which delivery channels CUs will invest in over the next 12 to 18 months, the following offerings emerged as the top priorities. READ MORE

Five Reasons CUs Can’t Afford to Wait on Mobile

February 12, 2013
Members increasingly rely on the mobile channel as their primary form of communication. READ MORE

Channels Create Connections

February 12, 2013
Branches are hubs for acquiring and deepening member relationships. READ MORE

Americans Becoming ‘Payment Omnivores’

January 28, 2013
Key drivers for mobile bill payments include time savings, anytime access, and convenience. READ MORE

Embrace Real-Time Data, Multiple Channels for Lending Success

January 14, 2013
Most loan applications are antiquated and burdensome, mobile expert says. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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