Articles Tagged with 'mobile'

Dress for Success

July 10, 2013
Be ‘loud and proud’ about the products and services you offer and the image you present. READ MORE

Technology Council Identifies Five Top Tech Trends

June 20, 2013
Demand for seamless delivery across channels drives technology investments. READ MORE

Reinvigorate the Branch

June 17, 2013
As transactions migrate to online and mobile channels, CUs must determine new roles for branches and call centers. READ MORE

Top 10 Strategic Planning Trends

June 10, 2013
CUs can expect growing loan portfolios due to an improving economy, rising consumer confidence, and less deleveraging. READ MORE

Mobile Payments

June 01, 2013
The key strategic point is: The one who enrolls is the one who controls. READ MORE

Look into the Future of Finance

May 25, 2013
Check out the latest advancements from the financial service industry’s technology leaders. READ MORE

It’s a Big World, But There’s No Place Like Home

May 20, 2013
Home is where we can make the biggest impact. READ MORE

‘Enter the Mobile Payments Era’

May 11, 2013
Mobile services can help CUs serve young adults, small business owners, and the underserved. READ MORE

Five Tech Trends to Watch

May 01, 2013
CUs must continually improve their technical infrastructure. READ MORE

Study Reveals Strong Demand for Real-Time Payments

April 23, 2013
Payment services are especially popular among members of Generation Y. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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