Articles Tagged with 'mobile'

CU Auto Lending On the Fast Track

November 01, 2013
Credit union auto lenders likely will look back at 2013 and proclaim, “Not bad!” READ MORE

Stay with Mobile Members on the Dealer's Lot

November 01, 2013
Buyers want information at their fingertips while on the lot—about both vehicles and loans. READ MORE

Lending on the Mend

November 01, 2013
The 2014 lending forecast is as optimistic as it has been for a few years. READ MORE

More Than Half of Smartphone Users Make Mobile Payments

October 30, 2013
Smartphone users won’t sacrifice security for convenience. READ MORE

‘Touch and Tablet’ Revolution Well Underway

October 25, 2013
Tablet users assume a “lean-back” position while smart phones are the device of choice for those on the go. READ MORE

‘Failure Isn’t Fatal’ and Other Lessons in Innovation

October 21, 2013
"A lot of times, people don’t know what they want until you show it to them," says Amplify FCU CEO Paul Trylko. READ MORE

Scenes from the CUNA Technology/Operations Council Conference

September 24, 2013
Conference features seven-minute ‘speed rounds’ highlighting tech innovations. READ MORE

Stars Align for Mobile Payments

August 21, 2013
Redefining payments will help CUs reduce costs, increase revenue, and create a better member experience. READ MORE

Consumers Gravitate Toward Mobile RDC

July 29, 2013
Half of CUs with more than $50 million in assets will introduce mobile remote deposit capture within the next year. READ MORE

Growing Card Use Bodes Well for CUs

July 18, 2013
CUs’ credit card loans outstanding grew 5.7% during 2012, up from 3.9% in 2011 and 3.1% in 2010. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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