Articles Tagged with 'mobile'

CUs Are More Tech-Savvy Than Banks

January 07, 2011
Celent report shows that banks exceeded CUs only in their use of operational CRM, customer video conferencing, and biometrics for customer identification. READ MORE

Mobile Madness

December 07, 2010
The buzz at the BAI conference over mobile banking—and the apps that enable it—was deafening. READ MORE

Top Tech Innovations

December 01, 2010
The CUNA Technology Council executive committee offers a brief glimpse at technologies on the cusp of wider acceptance. READ MORE

Be a Fast Follower

November 22, 2010
OnPoint Community CU emphasizes both access to services and sticky relationships. READ MORE

Payment Preferences for the Ages

November 01, 2010
In general, the younger the member, the more willing he or she is to try new technology. READ MORE

Service Delivery Strategies

October 26, 2010
Weaving your CU into members’ lives and businesses requires more than one product or delivery method. READ MORE

Ramp Up Mobile Communication With Gen Y

August 17, 2010
CUs engage young adult members online and through their mobile devices with practical content, fostering better financial decisions. READ MORE

In Touch & Out of the Branch

August 01, 2010
New mobile banking applications are moving transactions out of the branch, mailbox, or ATM, and onto members’ smart phones. They'll prove their worth through cost savings and stronger member relationships. READ MORE

Fiserv Powers Up ZashPay Person-to-Person Payments

July 26, 2010
Fiserv Inc. announced the official launch of ZashPay, a new person-to-person payment service that allows users to send or receive money using their existing online banking accounts. READ MORE

America First FCU Launches Mobile Banking

July 01, 2008
When America First FCU introduced mobile banking services in 2001, the technology and devices simply weren't ready. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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