Articles Tagged with 'fees'

Fee or Free

July 01, 2012
Credit unions benefited from the bankers’ misstep on fees, garnering hundreds of thousands of new members. READ MORE

Financial Services Undergoing ‘Secular Shift’

March 01, 2012
The financial services industry is transitioning from a high-margin business to a low-margin undertaking. READ MORE

Court OKs Up-Front Card Fees

January 13, 2012
The original rule regarding the limitation of fees during the first year after an account is opened remains in place and credit unions should continue to comply with it. READ MORE

CUs Gear Up for Bank Transfer Day

November 04, 2011
Many CUs prepare for Bank Transfer Day (Nov. 5) by offering member referral bonuses, promoting the credit union difference, offering prizes and cash-back promotions, and taking other measures. READ MORE

CU Membership, Deposits Spike as Bank Transfer Day Approaches

November 03, 2011
CUNA estimates at least 650,000 consumers have joined CUs since Sept. 29, when Bank of America implemented its now-rescinded $5 monthly debit card fee. READ MORE

CUs Rely More on Fee Income

October 05, 2011
Certain types of fee income are coming under pressure due to regulatory scrutiny and changing market conditions. READ MORE

CARD Act Holds Down Rates and Fees

July 21, 2011
Consumers are seeing fewer late fees, eradication of over-limit penalties, and minimal changes to annual fees since the CARD Act's passage. READ MORE

CUNA’s Interchange Push

June 24, 2011
Job one: Preserve as much fee income as possible. READ MORE

The Story of the Evil Weasel

June 14, 2011
In an epic battle between an evil weasel and elected officials, bet on the weasel. READ MORE

Some Fees Are Best Left Uncharged

May 23, 2011
Fees based on things members don’t do elicit the greatest negative reactions. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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