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Articles Tagged with 'cards'
Get a Charge Out of Your Cards
June 07, 2011
Credit card profitability is surprisingly robust for many CUs.
Abusive Card Practices Continue With ‘Business Cards’
June 01, 2011
Research shows small businesses and consumers subject to hair-trigger interest rates and unpredictable rate increases.
After the CARD Act
May 27, 2011
The industry has seen significant improvements since the legislation went into effect. But card issuers are finding new ways to recoup lost revenue.
Credit Card Rates, Fees Stabilize After Reform
May 20, 2011
Pew report measures how the credit card industry has changed since the CARD Act's passage.
Ten Credit Card Predictions for 2011
January 04, 2011
In 2011, credit card issuers will find new ways to manage risks, add new accounts, and increase revenue while cardholders continue to pay down their balances.
Raise Gift Cards Above the Clutter
December 01, 2010
Promote gift cards to SEGs to use as bonuses or spot awards.
Gift Cards Go Mainstream
December 01, 2010
CUs cash in on gift cards by using offerings and insights from CU-oriented vendors.
Compliance Q&A: FACT Act
October 26, 2010
What are the timing rules for the FACT Act risk-based pricing regulations that go into effect Jan. 1, 2011?
Filene Report Shows Increased Debit Card Use
October 22, 2010
Plastic cards tie consumers to their financial institutions. This is good news if your credit union offers debit and credit cards.
Minimizing the Impact Of Interchange Provisions
August 19, 2010
While small issuers won't be covered by the Fed's rule on interchange fees, they'll still be affected by it.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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