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Articles Tagged with 'social media'
Socializing with Gen Y
March 10, 2013
Gen Yers are nothing like their predecessors.
'The Thank You Economy'
December 02, 2012
Are you grateful for your members’ business? Then say so!
Measure Your Social Media Success
June 06, 2012
Marketers struggle to figure out how social media fits into the marketing mix and how to gauge its performance.
Monitor Risks as Employees Use Social Media
May 11, 2012
Fewer than 30% of large organizations will block employee access to social media sites by 2014, according to Gartner. That’s compared with 50% just two years ago.
Put Social Media to Work for You
May 01, 2012
Don’t look at social media tools as just more on your to-do list. View them as tools in your personal toolbox to improve leadership, suggests The Wall Street Journal.
April 24, 2012
Today's online influencers are Web natives who trade in trust, reputation, and relationships—using social media to accrue the influence that builds up or brings down businesses online.
Social Media Off the Clock
April 08, 2012
Your CU's social media presence likely expands to employees’ personal pages. But being off-duty doesn’t give staff carte blanche to post anything they want about the CUor those affiliated with it.
Make Social Media Count
March 06, 2012
Think of social media as a living, breathing organism that’s constantly growing and changing direction.
Less Money, More Social Media Access
December 01, 2011
Findings from Cisco's 2nd annual Connected World Technology Report.
Social Media’s Role in Crisis Management
November 22, 2011
Your CU’s reputation isn’t determined only by information you “push” to members. It also depends on their reactions.
Credit Union Magazine
March 2014 digital edition
Prepare for the End of Gridlock
At Freedom First CU, People 'Bank for Good'
Many Consumers Burdened by 'Debito'
Enhance Members’ Cross-Channel Experience
Prevent Workplace Fraud and Theft: Six Tips
Mobile banking has come a long way. But I have to wonder why credit unions are not using their mobile platform for marketing purposes? I've asked many of my clients this question and the answer I hear most often is that their mobile platform provider hasn't developed that functionality yet. Are we missing BIG opportunities here?
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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