Articles Tagged with 'technology'

CUs Cut Costs as Margins Shrink

February 01, 2012
The financial world is changing fast. Positioning for the future is critical in this competitive environment. READ MORE

Refine Collections to Reclaim Repayments

February 01, 2012
As both credit unions and members recover from the Great Recession, a thoughtful approach to strengthening collections makes it possible to find solutions for members, reclaim loan funds, and refine lending operations. READ MORE

SHAZAM Launches Mobile Payment App

February 01, 2012
Product uses Adaptive Payments’ 5DSecure™ five factor-dual channel authentication technology to authenticate PIN debit transactions quickly and securely. READ MORE

Give Board Engagement a Boost

January 31, 2012
CU and corporate governance are so similar that if CUs followed most of the best practices compiled by the Business Roundtable, board engagement would increase significantly. READ MORE

Mobile Lending Sparks Youth Movement

January 17, 2012
CUs that want to attract younger members must pay attention to the technology those members prefer. Increasingly, that’s the mobile channel. READ MORE

Mobile Providers Tackle Security Concerns

November 19, 2011
Mobile security is an integral part of any security discussion. READ MORE

Mobile Banking Security

November 14, 2011
Mobile banking might be on the verge of widespread consumer acceptance, but can financial institutions meet consumers’ security expectations? READ MORE

‘Dr. Penny’ Offers Gen Y Diagnosis

November 01, 2011
Tia Anderson’s prescription for attracting members of generation Y: Conduct banking on their terms. READ MORE

CU Takes Advantage of Fresh, Clean Website

October 25, 2011
Annette Coronado, director of marketing at SCE FCU, describes the fresh, clean look and intuitive structure of the CU's new website. READ MORE

CUNA Technology Council Honors Best Practice Award Winners

October 17, 2011
Affinity Plus FCU, Pen Air FCU, and Pioneer West Virginia FCU lauded for innovative efforts. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive