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Articles Tagged with 'technology'
Introducing the Millennial
February 13, 2013
As these potential members mull their options for long-term financial partners, it will pay to get to know them now.
Servicemember Foreclosure Protections Expand in 2013
January 07, 2013
The SCRA provides a wide range of protections for those entering the military, called to active duty, or already deployed.
Gear Up for Success
January 07, 2013
Find the right tools to help your CU weather any storm that comes along.
CUs and Mobile Monetization
December 13, 2012
Small business members will pay for mobile services that create new efficiencies.
December 13, 2012
The combined CUNA's Tech Council and Operations, Sales & Service Council conference is now one of the stronger events of the year.
CUs Talk Tech Priorities for 2013
November 19, 2012
“Mobile” is a key theme in the conversation, along with meeting member needs.
Fraud Liability Adds Urgency to Card Technology Changes
November 16, 2012
CUNA Mutual Group’s Ann Davidson has been preaching the need to migrate to chip technology for more than a year.
Don't Throw Members Under the Bus
November 05, 2012
Good customer service requires genuine empathy, compassion, information, timeliness, and a desire to assist.
How Can CUs and Small Businesses Fight Check Fraud?
October 23, 2012
Organizations may be losing as much as 5% of their annual revenues due to fraud.
Tech Gap Between Members and CUs Is Widening
October 16, 2012
The fact that the average age of CU members isn’t coming down is indicative of this widening technology gap.
Credit Union Magazine
July 2014 digital edition
Slide Show: The Daily Duties of a Home-Based CU Manager
Regulators Focus on Interest-Rate Risk
Where Does it All Go?
A Social Media ROI Success Story
Happy 25th Birthday, Filene!
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
I would respectfully disagree that transactional data is a good place to start. In my opinion, relationship data is a much better starting point. Transactional data tends to require more "mining" of thousands/millions of transactions to identify opportunities or threats. Relationship data, however, involves identifying and profiling your high-value relationships (those profitable relationships with multiple products/services, for example) and leveraging that information to attract/cross-sell similar members. Generally involves a bit less effort and quite a bit higher return.
Congratulations on a fine article. Perhaps the best advise is unsaid but exemplified throughout the article - namely avoiding the use of the term "Financial Literacy." The term is insulting and counterproductive because it implies that those who take the training are "Illiterate."
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