Articles Tagged with 'technology'

Don't Panic, But Start Developing Your EMV Strategy

March 01, 2013
Make sure your technology road map aligns with the EMV road map. READ MORE

Introducing the Millennial

February 13, 2013
As these potential members mull their options for long-term financial partners, it will pay to get to know them now. READ MORE

Servicemember Foreclosure Protections Expand in 2013

January 07, 2013
The SCRA provides a wide range of protections for those entering the military, called to active duty, or already deployed. READ MORE

Gear Up for Success

January 07, 2013
Find the right tools to help your CU weather any storm that comes along. READ MORE

CUs and Mobile Monetization

December 13, 2012
Small business members will pay for mobile services that create new efficiencies. READ MORE

Editor’s Notebook

December 13, 2012
The combined CUNA's Tech Council and Operations, Sales & Service Council conference is now one of the stronger events of the year. READ MORE

CUs Talk Tech Priorities for 2013

November 19, 2012
“Mobile” is a key theme in the conversation, along with meeting member needs. READ MORE

Fraud Liability Adds Urgency to Card Technology Changes

November 16, 2012
CUNA Mutual Group’s Ann Davidson has been preaching the need to migrate to chip technology for more than a year. READ MORE

Don't Throw Members Under the Bus

November 05, 2012
Good customer service requires genuine empathy, compassion, information, timeliness, and a desire to assist. READ MORE

How Can CUs and Small Businesses Fight Check Fraud?

October 23, 2012
Organizations may be losing as much as 5% of their annual revenues due to fraud. READ MORE

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive