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Articles Tagged with 'issuers'
CUs Dodge a Cannonball
August 01, 2011
CUs that offer debit card programs dodged a cannonball with the new interchange rule the Federal Reserve adopted June 29.
Cheney: ‘The Fed Clearly Listened to CUs’
July 01, 2011
‘Tireless effort’ of CUs, leagues, and CUNA sent a clear message to the Fed.
Abusive Card Practices Continue With ‘Business Cards’
June 01, 2011
Research shows small businesses and consumers subject to hair-trigger interest rates and unpredictable rate increases.
After the CARD Act
May 27, 2011
The industry has seen significant improvements since the legislation went into effect. But card issuers are finding new ways to recoup lost revenue.
Ten Credit Card Predictions for 2011
January 04, 2011
In 2011, credit card issuers will find new ways to manage risks, add new accounts, and increase revenue while cardholders continue to pay down their balances.
The Dodd-Frank Act
October 01, 2010
The Dodd-Frank Act creates hundreds of new rules. How many will affect CUs?
Minimizing the Impact Of Interchange Provisions
August 19, 2010
While small issuers won't be covered by the Fed's rule on interchange fees, they'll still be affected by it.
Panel Outlines How Interchange Provision Will Affect CUs
July 13, 2010
It would be a shame if legislation aimed at protecting consumers instead causes transaction fees and the end of free checking.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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