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Articles Tagged with 'cheney'
'Never Been More Optimistic'
February 24, 2014
Cheney welcomes more than 4,400 attendees to the GAC.
Welcome to CUNA’s 2014 Governmental Affairs Conference
February 13, 2014
‘The movement owes its momentum to the combined voices of leaders like you.’
Online ‘Don’t Tax My CU’ Rally to be Held Today
October 02, 2013
Members nationwide will show support for CUs.
Scenes from Monday at the ACUC
July 02, 2013
The annual event runs through Wednesday in New York.
Cheney, Mellin Kick Off 2013 ACUC
July 01, 2013
More than 1,200 attendees gather for innovative leadership sessions.
Welcome to New York!
June 24, 2013
Learn more about Unite for Good during the America's CU Conference.
Unite for Good
May 05, 2013
Fostering service excellence might be the most difficult but the most important step, Cheney says.
Time for Action on ‘the Vision’
April 22, 2013
Values-based service is part of our DNA—and this shift thus fits right into our wheelhouse.
Global Women’s Leadership Network Addressed at Breakfast Event
February 28, 2013
Women CU leaders from more than 23 states around the country gathered at the National Museum of Women in the Arts during the GAC.
Cheney: ‘Unite for Good’
February 25, 2013
‘It’s time we unite around a strategic vision that helps us achieve a shared agenda.’
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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