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Articles Tagged with 'sales'
Teamwork, Sales Focus Lead to Mortgage Success
January 22, 2013
Incentives, competitive rates, new products, and community partnerships, also grow loan volume.
Council Lauds Training Innovators
January 10, 2013
Targeted training enhances employee engagement and job satisfaction.
CUs Exchange Onboarding Best Practices
October 25, 2012
The first 90 days is crucial for making or breaking a new-member relationship.
Secrets of Member Service Success
September 05, 2012
Each member interaction is an opportunity to learn something and leverage that knowledge.
Award Winners Transform Training
July 01, 2012
What do ELLy Award winners look like? They’re flexible and willing to face any challenge that comes their way.
Grow Wallet Share With Predictive Selling
April 01, 2012
CUs need to shed old mindsets and embrace sales as a way to serve members.
Riveting Presentations Highlight Operations Council Conference
November 09, 2011
Next year’s CUNA Operations, Sales, and Service Council Conference will be at The Cosmopolitan in Las Vegas.
December Home Prices Hit Record Low for 2010
March 01, 2011
Sales of foreclosed properties dampened U.S. home prices.
Exceeding Expectations Helps CU Exceed its Goals
January 17, 2011
1st MidAmerica CU wanted to inspire employees to seek out and exceed members' needs with a sales and service culture. The CU exceeded its goals in every area.
CUNA Tools January 2011
January 01, 2011
Training opportunities come in a wide range of formats.
Credit Union Magazine
September 2014 digital edition
Guide Members to Financial Health
Defining the Social Media ROI Debate
You Can't Freeze Out CU Folks From a Good Fundraiser
Transforming the Branch Manager
Driven to Serve
While I thought that the premise of the article was good, I found one point very disturbing. It is that the Visions FCU ages people off their board at age 70. I found that really offensive. It perpetuates what I believe to be the regrettable marginalization of elders in our society, and the often erroneous assumption of debility and decline after a certain chronological age. Lots of folks over 70 are leading dynamic and viable professional lives and contributing to our society. How about Warren Buffet, a number of Supreme Court Justices, Jimmy Carter, the late Nelson Mandela and the late Maya Angelou, to name but a few, along with scads of writers, academics, performers, artists, and often our friends, neighbors and colleagues. If Visions wants new people on their board, it seems as though the term limitations and a nominating committee can accomplish that without aging all people off at age 70. I think that’s so insulting. And if those were paid employment, it would be illegal. I do wish you’d have picked a different credit union to profile---one that perhaps does many of the same things, without the arbitrary age exclusion. There have to be others out there.
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
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