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Articles Tagged with 'cooperative'
Billboard Campaign Turns Heads
September 28, 2012
Seattle Metropolitan CU incorporates 'battle cry of the disenchanted' in its successful ad campaign.
Are We at a Digital Tipping Point?
June 18, 2012
The credit union system could be in the midst of a ‘strategic inflection point.’
Cooperative Financial Leadership in the Lone Star State
March 15, 2012
Texas Trust CU has earned a reputation as a dedicated community partner.
February 15, 2012
How can CUs get involved in the International Year of Cooperatives?
Twelve Ways to Observe the International Year of Co-ops
October 20, 2011
The United Nations’ 2012 International Year of Cooperatives is only days away. The year-long observance promises a wealth of opportunities for CUs.
The Vital Need for Co-ops
October 10, 2011
For CUs and other cooperatives, 'democratic member control' is one of the principles by which they operate.
CU Sustainability: Time for a Business Model Makeover?
September 18, 2011
CUs should embrace their seven founding cooperative principles.
Seven Principles of Highly Effective CUs
June 21, 2011
Many CUs develop principle-centered initiatives to aid members.
Mica to Be Inducted Into Cooperative Hall of Fame
October 20, 2010
Mica's 14-year tenure as CUNA president/CEO represented a period of significant accomplishment for the credit union movement.
ICU Day Webcast Panel to Focus on CU Heritage
October 19, 2010
A panel of credit union and cooperative industry dignitaries will gather this year at Credit Union House on Washington, D.C.'s Capitol Hill to discuss their collective member service heritage.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Involve Members in Unite for Good
Enhance Members’ Cross-Channel Experience
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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