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Articles Tagged with 'employees'
Culture Club: California CU Immerses Staff in Hispanics’ Language, Customs
February 18, 2013
Hispanics comprise 20% of the total membership at Travis CU, the dividend from an eight-year effort to appeal to the community.
Size Up the Power of Your People
February 08, 2013
CUs analyze reams of data daily, but many fall short when quantifying the impact of their most important resource: employees.
Benefit Costs Shift to Staff
January 30, 2013
Communicating health-care actions can help CUs manage the impact of benefits changes.
Benefits Still Matter in a Down Economy
January 29, 2013
When benefits start to slide, salaries become far more important.
Internal Branding: Find Your Sweet Spot
January 24, 2013
‘Find the sweet spot between what you do well, what customers value, and what you can own over time.’
National Flu Outbreak Widens—Are You Prepared?
January 22, 2013
This year's flu season is one of the worst the country has seen in 10 years, with more than 40 states reporting widespread cases.
Four Must-Have Job Skills for 2013
January 19, 2013
Clear communications, personal branding, flexibility and productivity are key skills.
Staff Turnover to Rise as Economy Improves
January 15, 2013
Expect dissatisfied, stressed workers to seek job opportunities elsewhere when hiring picks up.
Seven Steps to Better Business Development
January 15, 2013
CUs are realizing the importance business development, but aren’t sure how to approach it.
CUs Grapple with Rising Benefit Costs
January 14, 2013
While wages stagnate, health insurance costs continue to rise.
Credit Union Magazine
July 2014 digital edition
Slide Show: The Daily Duties of a Home-Based CU Manager
Regulators Focus on Interest-Rate Risk
Five Cyber Security Considerations for CUs
Advocacy Puts Board Members on Offense
Win Employee Love: Four Steps
David, good point about the "recovering comfortably" comment. That was an editorial addition--which I'll remove.
Many good points but too rosy? Will the "Federal Reserve raise short-term interest rates 1% per year for the next three years, starting in 2015—“probably next year at this time” ? I have heard from other economist that the US government will go bankrupt if that happens due to the QE the fed has done for several years. Also it seems an exaggeration to say “We survived a heart attack,now the economy is recovering comfortably." Comfortably recovering is too ignore the economic stress that many members still live with daily that will eventually affect many credit unions.
Karan, Great article and insight. I would also recommend that you start getting those credit cards into the hands of the youth BEFORE they are in college. One of the best ways to reach this young generation is through mom and dad. Before the student goes to college, get them started with a credit card (even if mom and dad are joint on it). It's never too early to start marketing credit cards. Mark
I would respectfully disagree that transactional data is a good place to start. In my opinion, relationship data is a much better starting point. Transactional data tends to require more "mining" of thousands/millions of transactions to identify opportunities or threats. Relationship data, however, involves identifying and profiling your high-value relationships (those profitable relationships with multiple products/services, for example) and leveraging that information to attract/cross-sell similar members. Generally involves a bit less effort and quite a bit higher return.
Congratulations on a fine article. Perhaps the best advise is unsaid but exemplified throughout the article - namely avoiding the use of the term "Financial Literacy." The term is insulting and counterproductive because it implies that those who take the training are "Illiterate."
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