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Articles Tagged with 'employees'
Engaged Employees Make the Most of Their Benefit Plans
November 18, 2011
More—and more frequent—communication can improve employees’ engagement in their benefit plans.
To File or Not to File?
November 14, 2011
Don't file Suspicious Activity Reports without questioning the decision-making process leading to them.
Beware the Inside Job
September 02, 2011
Core processors are well aware of the need for security against fraud and theft—whether committed by employees, members, or outside scammers.
Development Educators Find Solutions
September 01, 2011
Lessons from a recent CU Development Educators workshop.
Boost Staff Morale Without Breaking the Bank
August 25, 2011
Author says appreciation and respect trump money every time.
Battle Workplace Bullying
August 24, 2011
This year, legislatures in at least 11 states, from New York to Washington, are considering legislation to prohibit bullying in the workplace.
Avoid Staff Layoffs: 13 Steps
July 20, 2011
Lessons in layoff-avoidance from an Arizona manufacturing company.
CUs Serve Only One Master
July 01, 2011
What's the single most enduring factor giving credit unions a competitive edge?
Pink: Embrace Three Principles of Motivation
June 21, 2011
Give employees more autonomy and let them come up with their own creative solutions.
Mobile Devices Raise Security Concerns
June 16, 2011
Pressure to provide choice within company technology policies is increasing.
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Reviving the Spirit of St. Louis
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
Tweets by @cumagazine
Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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