Articles Tagged with 'leadership'

‘Hero’ Kase Proud to Help Members Start Their Financial Lives

June 18, 2012
Landmark CU CEO Ron Kase accepts award during America’s CU Conference. READ MORE

Set Reasonable Expectations for Your Board Chairman

May 08, 2012
We’re constantly sorted into different roles, and this categorization helps us know our place in the world. READ MORE

Put Social Media to Work for You

May 01, 2012
Don’t look at social media tools as just more on your to-do list. View them as tools in your personal toolbox to improve leadership, suggests The Wall Street Journal.  READ MORE

Outbound Lending Brings Members Onboard

April 02, 2012
Campaign fuels the acquisition of 5,000 new members. READ MORE

Five Rules for Giving Feedback

April 01, 2012
Leadership requires telling employees how their performance measures up, according to “How to Lead by The Book: Proverbs, Parables, and Principles to Tackle Your Toughest Business Challenges." READ MORE

Leaders: Go Back To the Basics

April 01, 2012
 Companies still looking to grow their businesses in a sluggish economy might want to get back to the leadership basics.  READ MORE

Rice: Reaffirm Our Principles

March 19, 2012
Will the U.S. remain the world’s leader—or will another power such as China take our place on the global stage? READ MORE

Training Options Help CUs Shoulder Reg Burden

March 10, 2012
Credit unions’ compliance burden has never been heavier. Fortunately, the list of CUNA’s training opportunities has never been longer. READ MORE

‘Look at the Big Picture’

December 04, 2011
Tom Dorety, president/CEO at Suncoast Schools Federal Credit Union, Tampa, Fla., stands by his principles. READ MORE

Words of Wisdom From the Contact Center Leader of the Year

December 01, 2011
Firstmark CU executive strives to lead by example. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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