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credit union security
Articles Tagged with 'leadership'
July 20, 2013
'Too many CUs are run by managers, not leaders.'
Scenes from the 2013 World CU Conference
July 16, 2013
World Council of CUs (WOCCU) welcomes 2,400 attendees from 61 countries to the conference, held in Ottawa, Canada.
Execs Virtually Invisible on Social Media
July 15, 2013
These leaders lag far behind the general population in overall social media participation.
Keep Generations X, Y, and Zoomers Happy
July 07, 2013
‘We need to invest in coaching, not judging,’ advises Cheryl Cran.
Darling Shares Front-Row View of History
July 01, 2013
‘We can’t lead from our comfort zones.’
Bouncing Back After the Recession
June 27, 2013
Think proactively and commit the appropriate resources to mobile banking, payments, and security.
Are Leaders Born or Made?
June 03, 2013
‘Some people are born leaders, but they still have to develop skills.’
Innovation by Design
June 01, 2013
Creativity, some believe, is an escape from disciplined thinking.
Five Reasons Leaders Must Lead on Training
May 19, 2013
Great leaders never stop learning, and that means great leaders never stop training.
May 03, 2013
'I always encourage people to be bolder.'
Credit Union Magazine
March 2014 digital edition
A New Payments Paradigm
Prepare for the End of Gridlock
Solving the Fannie and Freddie Puzzle
Reviving the Spirit of St. Louis
This is a great list, but falls short. Consider the myriad of other risks that can bring the credit union to its knees: Technology risks including viruses, trojans, data breaches and other forms of security compromises. People risks, including disgruntled employees, social engineering attempts, social unrest, prison breakout, social media entries that also affect the mentioned reputational risk. Environmental risks, which could include derailed or overturned chemical tankers,blizzards, hurricanes, tornados, sink holes (save the Corvettes!), earthquakes, mudslides, forest fires. Leaders always need to be asking themselves, "What could stop us from performing our mission?" A solid crisis management organization, coupled with a realistic, exercised business continuity plan is vital to ensure continued operations.
Cash America self reported the Ohio collections robo signing incident which was a violation of company policy. An outside investigation was conducted and findings were reported to the state and CFPB. Customers were refunded money due the company before any federal or state action was announced.
This important article managed to engage & inform in a few short minutes. Kudos, CU Magazine!
This is such a great example of credit unions giving back. The key with Complex Community is that they don't just do these acts of kindness just to do them. They are a part of their culture (as you noted). Before starting a similar program, other credit unions should do a deep dive into their culture and then match their program to who they are.
This article is spot-on regarding engagement. In fact, many credit unions need to replace their sales training with member engagement training. Your members don't want to be sold to--they want to be engaged with. Likewise, your front-line staff are not sales people--they are educators.
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Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?
William Armstrong, Northeast Community CU
Dan Morrisey, Queen of Peace Arlington FCU
William Rissel, Fort Knox FCU
Joni Senkpeil, Illinois CU System
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