Articles Tagged with 'feedback'

Harness Members’ Social Power

October 01, 2012
Social media has become an integral part of the consumer experience, but few companies embrace it. READ MORE

Why CUs Should Think Like Game Designers

August 14, 2012
If misaligned incentives and boring experiences are the enemy of traditional financial services, gamification could be our hero. READ MORE

Five Rules for Giving Feedback

April 01, 2012
Leadership requires telling employees how their performance measures up, according to “How to Lead by The Book: Proverbs, Parables, and Principles to Tackle Your Toughest Business Challenges." READ MORE

Time to Invest in Member Innovation

April 01, 2012
“The Strategy of Hope,” by James Collins, CEO of O Bee Credit Union, Tumwater, Wash., published in the February 2012 issue of Credit Union Magazine is a must-read. READ MORE
CU Mag cover July 2014

Credit Union Magazine

July 2014

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