Articles Tagged with 'mortgage'

Beware Mortgage Servicing Rule Pollyanna

March 22, 2013
Collective sigh of relief over small servicer exemption is premature. READ MORE

Earnings Back to ‘Normal’ Range

March 07, 2013
Average net income for credit unions in 2012 will be about 90 basis points of average assets. READ MORE

CFPB Adds to Stack of Mortgage Rules

February 28, 2013
In mid-January, the CFPB opened the floodgates, and mortgage lending rules began gushing out. READ MORE

Overheard at GAC: How Did You Help Members During the Recession?

February 25, 2013
CUs offer loan adjustments, tried-and-true service to help members through tough times. READ MORE

Compliance Raining on CUs’ Mortgage Parade

February 06, 2013
It is an era of mixed blessings for CUs and consumers. READ MORE

Teamwork, Sales Focus Lead to Mortgage Success

January 22, 2013
Incentives, competitive rates, new products, and community partnerships, also grow loan volume. READ MORE

Counseling Helps Keep Foreclosures at Bay

January 21, 2013
Mortgage defaults are expected to remain elevated until 2016. READ MORE

‘Thanks for Treating Me as a Friend’

January 16, 2013
Personal contact cements member relationships and provides a foundation for referrals. READ MORE

Expect a Slow Decline in Mortgage Delinquencies

December 14, 2012
Forecast also says credit card delinquency rates will remain relatively low throughout next year. READ MORE

Are You Prepared for Mortgage Audits?

December 04, 2012
Mortgage agencies are searching hard for risk. READ MORE

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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