Zero Foreclosures in NASA FCU's Zero-Down Mortgage Program

And you don't need to be an astronaut to qualify.

July 22, 2013
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No money down on a fully financed mortgage up to $650,000, with no mortgage insurance?

If you think that sounds too good to be true, consider this: In the three years since $1.2 billion asset NASA Federal Credit Union of Upper Marlboro, Md., initiated the zero-down program, there’ve been zero delinquencies and zero foreclosures.

Bill White, NASA Federal’s vice president for real estate lending, credits vigorous loan underwriting, with preferred FICO scores starting in the mid-700s.

The credit union restricts loans to qualifying members buying primary residences in the Washington, D.C., area.

To limit exposure, the longest fixed-rate mortgage is 15 years, with hybrid adjustable-rate mortgages available for shorter terms.

Consumers don’t need to be astronauts to join NASA Federal. Joining the American Consumer Council—a free affiliate—makes consumers eligible for membership.

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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