CUNA's Membership Benefits Award Honors CUs That Best Beat the Banks

CUs saved members $6 billion in a one-year span compared to competitors.

February 25, 2013
KEYWORDS awards , benefits , CUNAGAC , fees
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Credit unions returned nearly $6 billion to their communities in the form of lower interest rates, higher savings rates, and lower and fewer fees during the 12 months preceding Sept. 30, 2012, according to CUNA’s Membership Benefits Report.

The importance of that benefit is underscored by CUNA’s Membership Benefits Performance Awards. These awards recognize credit unions that most strongly outperform the banking competition in their communities, as determined by a direct comparison of rates and fees.

Based on an analysis of more than 300 credit unions with attendees at this year’s GAC, the award-winning credit unions provide the greatest value, per member household.

The figures below represent the total savings realized by members of top-performing credit unions in three asset categories:

  • Less than $75 million in assets: United Health Credit Union, Burlingame, Calif. ($669,348 total member savings);
  • $75 million to $250 million in assets: Boston Firefighters Credit Union, Dorchester, Mass. ($1,769,559); and
  • More than $250 million in assets: Melrose Credit Union, Briarwood, N.Y. ($9,100,007). 

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory ( will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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