Community Service

Andrews FCU Observes 10th Anniversary of Sept. 11

CU makes donations to Warrior Transition Units.

September 15, 2011
KEYWORDS andrews , federal
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Andrews Federal Credit Union, Suitland, Md., observed the 10th anniversary of the Sept. 11 terrorist attacks with commemorative activities at branch locations in the U.S. and overseas.

In addition, the credit union made donations to three military organizations.

Andrews Federal decorated the entrances to each branch with American flags and handed out small flags to members. Employees wore special remembrance lapel pins to honor the civilians and first responders whose lives were tragically lost.

In addition, Andrews Federal made donations to the Warrior Transition Unit on Joint Base Andrews, the Warrior Transition Unit at Joint Base McGuire-Dix-Lakehurst, and the Warrior Zone at Wiesbaden Air Base in Germany.

Sept. 11 “is a time to remember those who lost lives as well as to honor those who continue to fight for our freedoms every day,” says Chris McDonald, Andrews Federal president/CEO. “We are proud to be able to assist these organizations who work with service members of all branches of the military.”

Andrews Federal was founded in 1948 to serve the civilian personnel of Andrews Air Force Base. It serves more than 90,000 members in the District of Columbia, on Joint Base Andrews (MD) and Joint Base McGuire-Dix-Lakehurst (NJ), in addition to members on military installations in central Germany, Belgium, and the Netherlands. It also serves select employee groups in Maryland and New Jersey.

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Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory ( will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

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