CUNA President/CEO Bill Cheney presented Credit Union Magazine’s 2011 Credit Union Hero of the Year Award to Maurice Smith, president/CEO of Local Government Federal Credit Union, Raleigh, N.C.
Smith joined the credit union in 1992 and has been president since 1999. During that time membership has grown from 63,000 members to more than 200,000, and assets have increased from $217 million to $1.1 billion.
During the economic downturn, Local Government Federal union developed innovative programs to help members through tough times, including an unemployment protection program, a subprime direct mailing effort, and mortgage modifications.
Smith called the award “bittersweet.”
“I had hoped, even though it was statistically unlikely, that there would be a four-way tie. I don’t feel any more deserving [than the others]. Each and every one of you have a story about what you’re doing for members. This gives us an opportunity to tell our stories.”