Products

Bazaarvoice Wins Best of Show at GAC

Company helps CUs capture, share, and analyze member conversations across the digital space.

March 16, 2011
/ PRINT / ShareShare / Text Size +

The CUNA Technology Council presented its Best of Show Award to Bazaarvoice, Austin, Texas, for its innovation in social commerce. The award was presented at CUNA’s 2011 Governmental Affairs Conference in Washington, D.C.

Bazaarvoice helps businesses capture, display, share, and analyze customer conversations across the digital space. Its use of technology and personalized services help global brands, including credit unions, build online communities that drive measurable business goals, making it easy for their members to share their opinions, knowledge, and experiences online.

“Leveraging Bazaarvoice’s social solution to get member feedback will allow credit unions to find new ways to engage members, improve products and services, and to promote member advocacy,” noted Rudy Pereira, CUNA Technology Council chair and senior vice president of operations and technology for Alliant Credit Union in Chicago.

Since 2001, the CUNA Technology Council has presented the Best of Show Award to the exhibitor that demonstrates a commitment to delivering technology that will further the growth of products and services in the credit union marketplace.

Vendors’ products are evaluated on affordability, the benefit to credit unions and their members, a commitment to open standards, and the health of the company.

Best of Show

From left: Rudy Pereira, CUNA Technology Council chairman and senior vice president, operations/technology, Alliant CU, Chicago; Brad Pate, market development, financial services, Bazaarvoice; Kent White, sales director, financial services, Bazaarvoice; Bill Cheney, CUNA president/CEO; Heather Moshier, CUNA Technology Council executive committee member and executive vice president, information technology, San Diego County CU.

Post a comment to this story

heroes

What's Popular

Popular Stories

Recent Discussion

Great article! Unfortunately, most employees don’t feel valued or appreciated by their supervisors or employers. In fact, research has shown that the predominant reason team members quit their jobs is because they don’t feel valued. This is in spite of the fact that employee recognition programs have proliferated in the workplace – over 90% of all organizations in the U.S. has some form of employee recognition activities in place. But most employee recognition programs are viewed with skepticism and cynicism – because they aren’t viewed as being genuine in their communication of appreciation. Getting the “employee of the month” award, receiving a certificate of recognition, or a “Way to go, team!” email just don’t get the job done. How do you communicate authentic appreciation? We have found people have different ways that they want to be shown appreciation, and if you don’t communicate in the language of appreciation important to them, you essentially “miss the mark”. Additionally, employees need to receive recognition more than once a year at their performance review. Otherwise, they view the praise as “going through the motions”. A third component of authentic appreciation is that the communication has to be about them personally – not the department, not their group, but something they did. Finally, they have to believe that you mean what you say. How you treat them has to match the words you use. If you are not sure how your team members want to be shown appreciation, the Motivating By Appreciation Inventory (www.appreciationatwork.com/assess) will identify the language of appreciation and specific actions preferred by each employee. You then can create a group profile for your team, so everyone knows how to encourage one another. Remember, employees want to know that they are valued for what they contribute to the success of the organization. And communicating authentic appreciation in the ways they desire it can make the difference between keeping your quality team members or having a negative work environment that everyone wants to leave. Paul White, Ph.D., is the co-author of The 5 Languages of Appreciation in the Workplace with Dr. Gary Chapman.

Your Say: Who should be Credit Union Magazine's 2014 CU Hero of the Year?

View Results Poll Archive