Technology

Eight IT Predictions for 2011 and Beyond

Organizations will need to show a link between IT investments and business results.

February 14, 2011
KEYWORDS computing
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3. By 2015, new revenue generated each year by IT will affect CIO compensation

Four initiatives—context-aware computing, IT’s direct involvement in enterprise innovation development efforts, pattern-based strategies, and harnessing the power of social networks—can potentially directly increase enterprise revenue.

Executive and board-level expectations for realizing revenue from those and other IT initiatives will become so common that, in 2015, the amount of new revenue generated from IT initiatives will become the primary factor determining the incentive portion of new Global 2000 chief information officers’ annual compensation.

4. By 2015, information-smart businesses will increase recognized IT spending per head by 60%

IT-enabled enterprises that successfully navigated the recent recession and return to growth will benefit from many internal and external dynamics.

Consolidation, optimization, and cost transparency programs have made decentralized IT investments more visible, increasing “recognized” IT spending.

This, combined with staff reduction and freezes, will reward the leading companies within each industry segment with an IT productivity windfall that culminates in at least a 60% increase in the metric for “IT spending per enterprise employee” when compared against the metrics of peer organizations and internal trending metrics.

5. By 2015, tools and automation will eliminate 25% of labor hours associated with IT services

As the IT services industry matures, it will increasingly mirror other industries, such as manufacturing, in transforming from a craftsmanship to a more industrialized model.

Cloud computing will hasten the use of tools and automation in IT services as the new paradigm brings with it self-service, automated provisioning and metering, etc., to deliver industrialized services with the potential to transform the industry from a high-touch custom environment to one characterized by automated delivery of IT services.

Next: Here comes the cloud

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