Technology

Texas League, CO-OP Financial Services Form Partnership

Organizations to offer e-commerce, call center support.

November 11, 2010
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The Texas Credit Union League (TCUL) is partnering with CO-OP Financial Services to offer CO-OP Mobile and CO-OP My Deposit e-commerce solutions, and CO-OP Member Center 24/7 call center support.

CO-OP Mobile for mobile banking features a multi-mode platform supporting text banking, mobile Web browser, and downloadable applications to supported devices, including iPhones.

CO-OP My Deposit for remote check imaging and depositing is currently available in home (for member use) and branch versions, and will soon be available for use by small businesses.

CO-OP Member Center now offers outbound call services in addition to 24/7, in-bound lending and service inquires.

“We have successfully participated in CO-OP Shared Branching for more than 18 years, so these new agreements are a natural extension of our business partnership with CO-OP Financial Services,” said Dick Ensweiler, TCUL president/CEO. “Our member credit unions are telling us that their own members are often seeking to access accounts through mobile banking and remote check imaging and depositing. And, they want 24-hour access to lending and account information via a live agent. There is a definitely a market demand for these services.”

“As the nation’s largest credit union league in terms of member institutions, TCUL is a strong partner in making advanced e-commerce and call center solutions available to credit unions throughout Texas and Arkansas,” said Stan Hollen, president/CEO, CO-OP Financial Services. “Teaming with TCUL forwards our mutual goal of helping credit unions compete successfully against banks as primary financial institutions.”

TCUL serves more than 500 member institutions and markets services to more than 600 credit unions in Texas and Arkansas. More than 200 credit unions in Texas and 20 in Arkansas use at least one product from CO-OP Financial Services.

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